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TERMS AND CONDITIONS
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Terms and Conditions

Terms and conditions

We consider these terms and conditions (the “Terms”) and our prices to set out the entire agreement between you and us for the supply of our services to you. Only these terms shall apply to our contract with you.

Please check that the details in these terms and conditions and your Booking Request are complete and accurate before you commit yourself to the contract.

If you think that there is a mistake, please make sure that you ask us to confirm any changes in writing.

Please ensure that you read and understand these Terms before you submit your Booking Request. You may only request a booking if you agree to these Terms. By submitting a Booking Request you are deemed to have accepted these terms. This does not affect your statutory rights as a consumer.

Camping at wedding pitch (referred to as “weddingpitch/we/our/us”) sells camping and caravanning breaks via www.weddingpitch.uk (the “Website”), via email requests, via postal requests and takes bookings direct at the weddingpitch (the “Site(s)”). Any person wishing to make a booking via any of these methods (referred to as “you/your”) acknowledges that such booking is made subject to these Terms.

We reserve the right to change these Terms at any time. Any such changes will take effect immediately when posted on the Website, in the brochure, at the Sites, or otherwise brought to your attention. It is your responsibility to read the Terms each time you submit a Booking Request and any such request shall signify that you have accepted to be bound by the latest set of Terms. A copy of the latest set of Terms is available on the Website and upon request.

Making a Booking

Bookings must be made direct with the weddingpitch.uk website. Please have details of all party members when making a booking. Please check your confirmation as weddingpitch cannot be held responsible for errors in information provided at the time of booking.

Bookings are not transferable to another party.

When making a booking you agree that you or at least one member of your party is eighteen years or over, you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused by any member of your party or animal accompanying you. Members of The Camping & Caravanning Club Youth Section can camp unaccompanied if they have passed the Youth Camping Test and are fourteen years or older.

Advance bookings are subject to minimum stays of 2 nights.  You can choose to stay for just one night but the bookings remain a 2 night stay.

Prices

The prices advertised are accurate at the time of booking. Prices can move up or down and weddingpitch reserve the right to do so. Customers are advised to check the website for the most up to date information including our latest promotions, deals and discounts.  Although prices may vary from time-to-time, the price payable is the price confirmed at the time of booking.

Prices do not include any additional services, features and facilities unless expressly stated.

Payment

Payment for bookings can be made by Credit or Debit Card.

Pitch

Camping Pitch – An undefined grass pitch to station your tent on. The cost of the pitch includes the first two people in the party.

Caravan and Camper Van Pitches – all caravan and camper van must pitch up on the hard standing area in the church car park.

The pitch does not include an electric hook ups. Space for one single attached awning or one toilet tent or a small trailer is also included in the two-person pitch price. One car (or motorbike) may accompany all units on the pitch.

Pitches – Pitches are on a first come first served basis.

Premium pitches are reserved for hired bell tents

The site has a duty of care to ensure units are safe to sleep in prior to allowing on site and may request to check for adequate ventilation of gas and battery installations.

Cancellation and changes to your booking

Cancellation prior to 7 days before arrival

If you cancel your arrival date at any point after booking you will lose 25% of the total cost of each stay within the booking with a minimum payment of £25 being due, whichever is the greater amount OR if less than £25 was paid at the time of the booking, you will not be entitled to receive a refund of the money already paid.

Cancellation within 7 days of arrival

For a booking of 3 nights or less you will forfeit all money paid.

Arrival and Departure

You may arrive any time after 10 am on the morning of your arrival date and departure before 4pm on the final date.  The site must be left in a clean, tidy condition with all personal belongings removed from site.  We expect the site to be left in the same condition in which you arrived.

Management and Behaviour on-site

Our Site Managers and their teams are fully empowered in all aspects of Site operation and management. Camping at weddingpitch fully supports its Site Managers and teams in dealing with matters of policy at their sole discretion when the need arises. In placing a Booking Request you agree that you and your party will at all times comply with the requests of the Site Managers and their teams.

As the person booking the holiday, you are responsible for the behaviour of all members of the party whilst on the Site.

Any wilful damage to the Site or any other Camping in the weddingpitch property will result in you being asked to immediately leave the Site. If you are asked to leave under these circumstances, no monies will be refunded.

Our customers visit our weddingpitch site to enjoy the private wedding celebrations held at the venue. If anyone does not respect this, the Site Manager and their team reserve the right to refuse them admission or ask them to leave the site at any time. If you are asked to leave under these circumstances, no monies will be refunded.

On groups of 5 units or more, a security bond of £20 per pitch will be requested upon arrival at the Site at the discretion of the Site Manager. The Site Manager reserves the discretion to ask any customer for a security bond regardless of party size. This will be refunded in full at the end of your stay unless, in the opinion of the Site Manager, you have displayed unreasonable behaviour (this includes but is not limited to, excessive noise, wilful damage to the Site or other people’s property and abuse of our staff).

To respect the enjoyment of others, we ask that noise levels are kept to a minimum after 12 am. No camping music is allowed on site after 12 midnight. No driving allowed on site after 10:30 pm.

To protect our site, the burning of wood is strictly prohibited. Charcoal only BBQ’s are allowed, providing they are raised of the ground. BBQ’s must be extinguished by 10.30pm. Open fires, fire pits and rope swings are also prohibited, unless you are using the existing on site fire pit. No structures can be tied or secured to trees or vegetation. Any structures that are or are judged to be causing damage to the site will be taken down or removed. The site team reserve the right to do so without prior consent and wholly at the site teams’ discretion.

Children are more than welcome.  Children left unattended during the stay are the full responsibility of the person(s) arranging the booking.

Dogs are welcome on our campsites.  Dogs must be kept under control at all times and any fouling must be collected and disposed of. A maximum of three dogs per pitch are permitted on-site. If there is an incident on-site involving your dog please note that you may be asked to leave the site immediately.

Complaints

We want you to have an enjoyable break. Should you have cause for complaint, please contact our Site Manager immediately who will try to resolve your complaint and advise you of our complaints procedure.

We ask you to note that if you do not give us the opportunity to resolve the problem by reporting it on-site, we may not be able to deal with any complaint on your return and your rights to claim may have been reduced or forfeited.

If, at the end of your stay with us, you feel we have not dealt with your complaint satisfactorily, we ask that the main booker submits a written complaint within 28 days of your return home.

Liability

Please read this section as it is important that you understand what you are agreeing to

Nothing in this section limits or attempts to limit our liability for:

• Death or personal injury caused by our negligence; or

• Fraud or fraudulent misrepresentation; or

• Any breach of the obligations implied by Section 2 of the Supply of Goods and Services Act 1982; or

• Losses for which it is prohibited in Section 7 of the Consumer Protection Act 1987 to limit liability; or

• Any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.

Subject to the matters detailed above, if we fail to comply with these Terms, we shall not be responsible for any losses that you suffer as a result, except for those losses which we could reasonably foresee would result from our failure to comply with these Terms.

In addition to the above, we shall not be responsible for any:

• Loss of income or revenue;

• Loss of business

• Loss of anticipated savings

• Loss of data

Our maximum liability shall be no more than to refund the amount paid by you for the holiday.

As our Sites are located in the forest environment, we do not accept responsibility for any damage, injury or inconvenience caused by plants or wildlife.

Camping at weddingpitch does not accept responsibility for anything that adversely affects your holiday that is outside of our control. These circumstances are known as ‘Force Majeure’ events and are circumstances that weddingpitch could not, even with due care, have foreseen or avoided. Such circumstances include (but are not limited to) war, civil unrest, industrial action, terrorist activity, natural disaster, fire, adverse weather conditions, foot and mouth disease and all other similar events outside of our control.  Weddingpitch will endeavour to manage any problems caused as a result of a Force Majeure event but shall be under no obligation to do so and shall not be liable to you for any losses caused by a Force Majeure event.

Reference to any products, services or other information belonging to third parties does not imply or constitute an endorsement, sponsorship or recommendation by weddingpitch. Links to other services not operated by weddingpitch are provided solely for your convenience. Wedding pitch accepts no liability for any products services or other information provided by third parties.

Other Important Information

Any photographs, descriptions or advertising we issue, and any descriptions or illustrations contained in our catalogue, or brochures or on our Website, are issued or published solely to provide you with an approximate idea of our Sites and services. They do not form part of the contract between you and us.

If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the Term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by law.

If we fail at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. Any waiver of a default by us does not mean that we will automatically waive any subsequent waive by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these Terms to another organisation, but this will not affect your rights under these Terms.

These Terms and any non-contractual obligations relating to these Terms shall be governed by and interpreted in accordance with English law. You and we both agree to the exclusive jurisdiction of the English courts. This contract shall be concluded in the English language.

Most frequent question - Customer

How to pay an online camping reservation ?

You can pay online via paypal, or via credit card or pay by bacs

Can I reserve of pitch until I speak with the wedding party ?

Yes of course, you can make an online reservation, but pitches are sold on a first come first serve payment basis.

Can I park by my tent ?

Parking is normally along the venue lane - camping pitches are behind the top parking area so near to your pitch.

Is the site secure ?

The venue is for private use only. There is access down the venue lane to the church. Camping is away from this lane.

Further Questions

Can we bring our own tent, cooking equipment etc?

Yes, this is fine but we ask you be responsible with the cooking equipment please.

Can we build a fire?

The site has a designated fire pit. We only allow fires in the fire pit. Compressed wood logs only are allowed.

Where do I park my Caravan?

Caravans and Camper vans must be parked in the church car park as this is a hard standing area.

When can we arrive?

Depending on your booking. Usually after 11.30 am on the morning of your booking until 4.30 pm on your departure day.

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